Refund Policy
Effective Date: 24 - July - 2024
At Cyber Raft, we strive to provide our customers with the best possible shopping experience. If you are not entirely satisfied with your purchase, we’re here to help.
You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and accompanied by the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Certain items are non-returnable. These include:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [insert contact email] and send your item to: [insert return address].
If you have any questions on how to return your item to us
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